General
1. These terms and conditions are incorporated into all contracts for the supply of goods and services ("Goods") by Pageant Media Limited (the Supplier) other than contracts specified in paragraph 2. They supersede any previously issued Terms and Conditions of Supply.
2. Where there is a separate written agreement, which has been signed by an authorised representative of the Supplier, the terms of that agreement will prevail over these terms and conditions.
3. Goods supplied may differ in non-material respects from those advertised in the Supplier's catalogue or other promotional material.
4. These terms and conditions will be interpreted in accordance with the Laws of England and Wales.
Price
5. Subject to paragraphs 6 and 7 below the price payable for Goods shall be the total price specified in the Suppliers current price list or catalogue, less any discounts agreed in advance in writing by the Supplier and plus the applicable cost of packaging, postage and delivery ('Delivery Charges'). Prices and Delivery Charges are subject to change without notice.
6. Discounts agreed by the Supplier as at the date of these terms and conditions shall continue to have effect for the remainder of the term of the relevant agreement.
7. All prices are subject to VAT at the applicable rate.

Payment Terms
8. Unless otherwise agreed in writing by the Supplier all invoices are payable upon receipt, in the currency of the invoice, drawn on a bank based in the UK or by such other method as is agreed in advance by the Supplier.
9. Failure to pay all amounts due by the due date may result in: a) withholding of further supplies including supplies in respect of which the customer has already made payment in full; and/or b) charging of interest on amounts outstanding at the rate of 5% above the HSBC base rate from time to time.

Credit Terms 10. The Supplier may set and vary credit limits from time to time and withhold all further supplies if the customer exceeds such credit limit.
Online and CD products
11. Online and CD products are supplied additionally subject to the license terms and conditions contained in the product. You are required to accept these license terms and conditions before first using the product. If you do not agree to these terms and conditions, or to any changes to them made during the period of the subscription, you may cancel that subscription immediately. Use of the product is implied acceptance of the terms and conditions.
12. Delivery of online products is made using the World Wide Web. All warranties, express or implied, regarding the availability of any online product at any particular time or times are excluded.

Subscriptions
13a)Payment in Advance (PIA) Subscriptions commence on the date specified on the Supplier's Invoice ("Commencement Date") and continue until terminated by either party by no less than 90 days written notice to expire on an anniversary of the Commencement Date or by the Customer in writing within 30 days of the Supplier's invoice under paragraph 13(c) below. b) The price for the first year of any PIA subscription is the Supplier's list price at the date of the order. The price for subsequent years is the Supplier's list price at the anniversary of the Commencement Date. c) The Supplier will inform the customer by invoice before each anniversary of the Commencement Date of the price payable for the next 12 months and, where the PIA Subscription relates to a CD or online product, of any change to the terms and conditions applicable to that product.

14. Pay As You Go ("PAYG") Standing Order. a) Customers who opt to purchase specific products via standing order will continue to receive these products' future editions, until countermanded, and will be invoiced for these when received. b) Customers purchasing products at the special standing order price, accept that they wish to receive this publication each time it is published until countermanded, and will be charged at the standing order price. c) For products that are updated by supplements between editions, when purchasing the main work customers will be automatically sent the updating supplement on publication. d) Customers may terminate PAYG Standing Orders by 30 days written notice to expire at any time.

Delivery
15. Orders for printed and CD products are accepted by the Supplier subject to availability of stock and may be delivered in two or more installments. The Supplier has no liability for any loss of trade or profit to the customer as a result of delay in delivery or delivery of incorrect or faulty goods.
16. Delivery will be made to the address specified on the order by the customer or its agent, or to a carrier designated by the customer, or to other such addresses as are notified to the Supplier from time to time.
17. Risk in goods passes to the customer on delivery under paragraph 17 above. Title to goods other than updates supplied under PIA Subscriptions will pass to the customer on payment in full. Title in updates supplied under PIA Subscriptions will pass on delivery.
18. Time is not of the essence for delivery of Goods and the Supplier's liability for incorrect delivery or failure to deliver is limited to the replacement of Goods.
Loss or Damage in Transit
19. Claims for damage or partial delivery or complete loss of consignment must be notified within thirty (30) days of the date of invoice.

Returns
20. Returns of printed Goods other than Goods supplied under PIA or PAYG Subscriptions will be accepted for credit provided they are received at the Supplier's office within thirty (30) days of the date of invoice, and are accompanied by a copy of the returns note/invoice, and are in a condition fit for re-sale. Refunds will be given only where the goods returned are in a condition fit for resale and there are no other amounts outstanding and due on the customer's credit account with the Supplier.

Suppliers Liability
21. The Suppliers liability to the customer for negligence, breach of contract and statutory duty is limited to the cost of replacing the goods ordered. It is not intended that any contract between the Supplier and the customer for the supply of goods should be enforceable by any third party.
22. Any waiver by the Supplier of any of these terms and conditions shall be limited to the particular instance and shall not operate or be deemed to operate as a future waiver of that or any other term.

Data Protection
23. Personal data supplied by customers will be used by the Supplier in accordance with the Supplier's Privacy Policy from time to time. Personal data may also be passed to debt collection businesses for the purpose of enabling the Supplier to collect debts owed by the customer.